Case Study: Noble Lawn & Shrub Care

24th September 2024 | Case Studies Case Study: Noble Lawn & Shrub Care

Client: Noble Lawn & Shrub Care, LLC
Owner: Richard Noble
Started with SPRAYE: March 2022


Company Background

Noble Lawn & Shrub Care, LLC, led by Richard Noble, has grown significantly since its inception and adopted SPRAYE to support its expansion. Before SPRAYE, the company relied solely on QuickBooks for managing finances and basic business functions. As the business scaled, Richard sought a dedicated CRM solution to streamline operations, enhance customer management, and boost productivity.

Challenges Before SPRAYE

Prior to implementing SPRAYE, Noble Lawn & Shrub Care faced several challenges:

  • Operational Efficiency: The team spent extensive time on manual tasks. Weekly administrative duties, including scheduling, invoicing, routing, and collecting payments, took roughly 30 hours per week.
  • Compliance and Record-Keeping: Chemical application and weather record-keeping required significant daily effort, with an estimated six hours spent on documentation and compliance tasks.
  • Growth Limitations: The time-intensive manual work and the lack of a streamlined system limited the company’s ability to scale smoothly.

Solution: Choosing SPRAYE

Richard Noble turned to SPRAYE for a centralized, industry-specific CRM solution that could meet the unique operational demands of lawn care businesses. With features that streamline scheduling, invoicing, routing, compliance tracking, and upselling, SPRAYE was designed to optimize time and resource management.

Implementation Process

Noble Lawn & Shrub Care quickly transitioned to SPRAYE with dedicated support, training, and resources from the SPRAYE team. The onboarding process was designed to minimize disruption, enabling the company to integrate SPRAYE’s powerful tools seamlessly into daily operations.

Results and Outcomes

Since implementing SPRAYE, Noble Lawn & Shrub Care has experienced transformative improvements:

  • Customer Base Growth: The company expanded from 275 customers in early 2022 to over 700 by October 2024.
  • Operational Time Savings: Weekly hours spent on administrative work decreased from 30 to 25, and daily hours on compliance dropped from six to two, freeing valuable time for strategic growth.
  • Revenue Increase: Annual revenue rose from approximately $450,000 to over $1.5 million, more than tripling within two years.
  • Team Expansion: Employee count increased from four to over ten, supporting the company’s scaling operations.
  • Enhanced Service Offerings: SPRAYE enabled seamless documentation and invoicing, and the system’s robust estimate and upsell functionalities allowed Noble Lawn & Shrub Care to increase service offerings efficiently.

Customer Testimonial

Richard Noble shared his thoughts about SPRAYE, stating:

“It has been very beneficial for documentation, routing, invoicing, and payments. SPRAYE has also been great for estimates and upselling services. We love how SPRAYE allows more free time to concentrate on networking and making revenue.”

Conclusion

SPRAYE has played a critical role in supporting the growth of Noble Lawn & Shrub Care, offering operational efficiencies and valuable time savings. For lawn care companies aiming to streamline their operations and boost revenue, SPRAYE offers a tailored solution that meets industry-specific needs, positioning businesses like Noble Lawn & Shrub Care for long-term success.


Interested in learning how SPRAYE can transform your lawn care business? Schedule a demo to see the difference firsthand!

Testimonials

Don’t Take Our Word For It

Learn why SPRAYE is trusted by hundreds of lawn care operators across the country.

Jared Mitchell

I can't say enough great things about this software.

Jim Beveridge
Yards Done Right, Owner

I think it’s one of the easiest ones out there to use. Set up of your programs takes about 5 minutes each. The chem tracking is amazing. I love that the customer gets an email when I schedule them, one the day before and the bill afterwards. They can pay right from the invoice.

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